Recognition levels
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Score band 98 – 100
World-Class Coffee Excellence with Legendary Service
Mastery and innovation beyond standard techniques; distinct identity; seamless customer journey
Score band 95 – 97
Exceptional Coffee, Exceptionally Delivered
High precision and consistency; refined service; curated menu with thoughtful sourcing
Score band 90 – 94
Amazing Coffee, Responsibly Served
Strong fundamentals; clean execution; well-structured coffee offering
Score band 85 – 89
Great Coffee, Beautifully Crafted
Improved consistency; attention to preparation and presentation; reliable coffee quality
Score band 80 – 84
Good Coffee, Meets Fundamental Standards
Meets basic coffee preparation standards; acceptable quality; simple and functional offering
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World-Class Coffee Excellence with Legendary Service
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